A&W Transport provides non-emergency medical transportation including scheduled and same-day medical visits, hospital discharge transport, rehabilitation facility rides, dialysis appointments, and ambulatory patient transport with door-to-door and door-through-door assistance.
Our door-through-door service means we assist passengers from inside their home or facility, escort them safely to the vehicle, and then accompany them all the way inside their destination, such as a medical office or residence, ensuring continuous support and safety.
We serve seniors, individuals with disabilities or mobility challenges, ambulatory patients, recently discharged hospital or rehab patients, and adults without reliable transportation needing assistance for medical appointments or errands.
We accept private pay and CareCredit, along with digital payment methods like Cash App and Venmo, debit, and credit cards. While we do not bill insurance directly, these options help bridge gaps when insurance coverage is limited or unavailable.
The Wait Service is designed for same-day surgeries or procedures where the driver stays on-site or nearby during the appointment and provides immediate transport home afterward, reducing stress for patients and caregivers who cannot wait at the facility.
Currently, bookings are not accepted online. Please contact us by phone at 615-601-2995 or email [email protected] to schedule your transportation or inquire about services.
Yes, our drivers hold a State of Tennessee F-Endorsement and are certified in CPR and First Aid, enabling them to recognize and respond to medical emergencies appropriately until professional help arrives.
We primarily serve Lebanon, Tennessee, Wilson County, and surrounding communities, providing transportation for medical and essential errands within this region.
Yes, we offer errand-running services including trips to pharmacies, grocery stores, banks, and social service offices to help maintain your independence and manage daily needs.
Yes, we provide safe and reliable transport for individuals requiring wheelchair assistance, with trained staff to support mobility during transfers and vehicle entry and exit.
Yes, A&W Transport is a female-owned, family-operated company based in Lebanon, Tennessee, focused on providing compassionate, community-centered transportation services.
The owner is a veteran healthcare professional with a State of Tennessee F-Endorsement and current CPR and First Aid certifications, ensuring professional and safe care during transport.
Yes, we specialize in hospital discharge transportation and rehabilitation facility transport, assisting patients safely from the hospital to their home or care facility with support throughout the journey.
All A&W Transport vehicles are non-smoking, maintained for cleanliness and comfort to ensure a safe and pleasant ride for all passengers.
Yes, we offer mobile Notary Public services, including assistance with estate planning, elder care documents, and mortgage paperwork, often in partnership with local estate planning attorneys.
We accept private pay, CareCredit, debit and credit cards, as well as digital payments like Cash App and Venmo to provide flexible and accessible payment options.
We recommend booking as early as possible to secure your preferred time. For scheduled medical transport, advance notice helps us ensure timely pickups. Same-day services are available but subject to availability.
Yes, we can arrange transportation for special requests such as family outings, funerals, or multiple errand stops. Please contact us to discuss your specific needs.
Unlike taxis or rideshares, we provide door-through-door assistance with trained staff helping passengers from inside their home to inside their destination, plus healthcare-informed support by a certified professional familiar with medical needs and mobility challenges.
Yes, we serve clients of all ages and income levels, offering affordable options and flexible payment methods to ensure transportation is accessible to those who need it most.